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    Captura Community General

    Created Dec 30, 2025

    24 members

    7 discussions

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    Captura Community General
                       
                                       
    • Tearah Fox  (Captura)

      Tearah Fox (Captura)

      Fall Readiness: Template your Jobs and how to avoid Data mishaps
                                       

      For those who couldn't make our live event to learn how to  template your Jobs, avoid data mishaps, and make data changes,  we have the recording for you to watch. Please ask any additional questions you might have or add your own insights and tips for other studios if you have them. Link to video

      4 days ago
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    • Victoria Mossbarger

      Victoria Mossbarger

      Archiving Galleries
                                                                       

      How is everyone handling archiving galleries? Particularly in regards to customer support after the images are archived. We offer past years images at a higher price but we want customers to feel the urgency to buy it now and not wait. We would like for the galleries to have an "unlock/unarchive fee" but we also want to be able to place orders.

      1 week agolast reply 1 week ago
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    • Leyton Prentice

      Leyton Prentice

      Introducing Captura Champions

      In the volume photography world, relationships matter. Studios grow through trusted recommendations, word of mouth, and the people who help connect the right partners at the right time. We’ve always believed that when our community grows, everyone benefits. Now we’re putting that belief into action. Captura Champions is our new referral program designed to recognize and reward the partners who help bring great studios into the Captura ecosystem. If you’re someone studios trust and you love helping them find tools that help them grow, we’d love to work with you. If you're interested in becoming a Champion, check out the program overview and learn how you can get involved. Let’s grow the Captura community, together.

      4 months agolast reply 3 months ago
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    • Tearah Fox  (Captura)

      Tearah Fox (Captura)

      Onboarding feedback wanted
                                               

      Hi Everyone, Can we talk ONBOARDING!?!?! I am incredibly interested to hear from both folks who are currently or have recently onboarded to Workflow. Plus any new hires who had to learn the platform at an established studio, along with, of course, any of the people who've been around the block with us and just want to contribute their thoughts on the topic. I would love to gather feedback regarding What did you like about onboarding, what worked well? What needs improving? Was anything missed that you would have wanted included? How do you prefer to learn? Video, reading with photos, watching a webinar, in person, onsite etc Do you prefer AI voices or a real person for video content? How long do you like to spend focused time learning each day/week? What do you think makes learning more fun and enjoyable? (because let's be honest, new things often feel pretty dang hard) Any other random insights you have, I absolutely want to hear them! Picture of Joe my pet kangaroo for attention.

      4 months agolast reply 4 months ago
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    • Helina Medhin (Captura)

      Helina Medhin (Captura)

      Glad you're here.

      https://www.youtube.com/watch?v=pQw_QLwfk-s Hey Studios! You’ve told us it’s been hard to stay connected. Hard to get answers. Hard to see how other studios are really doing it. We hear you. That’s about to change. The Captura Community is here—and it’s being built with studios, not behind closed doors. This is a dedicated space where your ideas don’t disappear. You share them. You upvote them. And together, studios help shape what gets built next. Ask a question and get a real answer—fast. See real workflows from studios like yours. Join live events shaped by what studios are actually asking for. Nothing generic. Nothing one-size-fits-all. Segmented groups keep conversations relevant. Shared input keeps the platform moving in the right direction. This isn’t just a community you join. It’s one you help build. Glad you're here. Helina, Captura Community & Customer Advocacy This is embedded content from this provider: YouTube, of this type: video, by this author: Mythos One Media, with this title: Captura Community Hype Video,

      6 months agolast reply 5 months ago
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    • Helina Medhin (Captura)

      Helina Medhin (Captura)

      🎉 How Rankings & Badges Work

      Hey guys! You may start noticing ranks and badges popping up next to names — so here’s the quick, friendly breakdown. 🪜 Rankings = Participation Over Time Everyone starts at the beginning and moves up naturally by participating. There’s no competition, no leaderboard stress, and you never move backward. You earn points by: Posting and commenting Attending events and AMAs Sharing workflows or tips Helping other members Basically: if you’re here and participating, you’re already doing it right. 🎖️ Badges = What You’re Known For Badges highlight how you contribute — automation, workflows, feedback, being helpful, etc. You can earn multiple badges, and some are limited-time or community-recognized. 🛠️ Founding Members (Special Shoutout) If you’re here early, thank you 🙌 Founding Members get: Bonus points for early participation A permanent Founding Builder badge And the quiet satisfaction of knowing you helped shape this space 🧠 Important Things to Know This isn’t about points — it’s about recognizing participation You don’t need to “game” anything Just show up, share when it makes sense, and help when you can If you ever have questions about badges, ranks, or ideas for how we can make this better — reach out. This system will evolve with the community. We’re really glad you’re here 💛

      6 months ago
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    • Helina Medhin (Captura)

      Helina Medhin (Captura)

      Hello! Meet Your Community Manager 👋🏾

      Hi everyone — I’m Helina, your Community Manager here at Captura, and I’m genuinely so excited to be building this space with you 😄). A little about me: I'm a proud Ohio State Buckeye 🏈 (yes, I will bring this up during football season) and a former practicing attorney — University of Wisconsin — who made a very intentional pivot into community building… and never looked back. I’ve been happily nerding out over communities for more than 14 years now at brands like Adidas, Yelp, Intel, Swimply, and Sephora , always focused on building real connection (not noise or fluff). I’m currently based in Los Angeles, but I spent a lot of time in Dallas before that — it’s a long story, but let’s just say I’m comfortable in both traffic and heat 😅. What I love most is shaping communities around worlds I actually care about. Captura really hits that sweet spot for me — their products bring ease and simplicity to complex businesses and helps studios thrive and scale without losing their minds. Being part of something that genuinely empowers creative, driven people to do what they love is something I’m really proud of. So what’s my role here, really? At Captura, my job sits at the intersection of customer advocacy and community. In simple terms: I’m here to make sure your voices are heard — and to be a fierce advocate for you internally — while also making sure this community is more than just a forum. I’m here to: Create a space where you can learn from each other, not just from us Surface real feedback, patterns, and pain points from customers Advocate for you internally so insights don’t get lost Help connect you to the right resources, people, or conversations And make sure this community stays practical, respectful of your time, and actually useful This is very much a two-way street. The more you share — what’s working, what’s frustrating, what you wish existed — the better I can advocate on your behalf and help shape what comes next. I’m especially excited to connect with photographers all over the country who are creative, ambitious, and doing really inspiring work. This community is here to be useful, supportive, and occasionally fun — a place to swap ideas, ask real questions, and learn from each other. So please reach out. Post, comment, DM me, say hi — all of it. I’m here to listen, learn, and help make Captura better with you. So glad you’re here. Can’t wait to get to know you 😊

      6 months ago
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