Changing team photos before releasing orders
Summary: Heather Lusk inquired about the feasibility of using proof ordering for sports photography, expressing a desire to sell photos the day after they are taken despite the need for time in building and approving team photos. They noted a challenge with the system which reverts custom photo selections if a team photo is changed, seeking suggestions for solutions. Jason O'Donnell supported the idea, highlighting its potential to increase sales, while Hailee Stewart assured that the team is discussing ways to address the issue.
Does anyone do proof ordering for sports, and also build teams? We'd like to start doing proof-order only (we've previously offered preorder), but it takes about a week to get the built teams approved by the school. We are hoping to sell the day after photos are taken, and have a place-holder "Team Photo Coming soon," for items like Memory Mates. Unfortunately in testing we've discovered that changing a team photo reverts all orders to the primary photo of the athlete, rather than a photo selected by a parent when they place their order. Would appreciate any suggestions or work arounds to add an approved team photo in the midst of taking orders!
Jen Orendorff
·5 months agoYou would just need to hold the orders for release until the Team photo was completed. Then you would be able to use a placeholder image in the gallery until the final image was ready. You'd just have to manually swap out that photo in the "edit order" section before submitting for print. We've had to do this on occasion if we had an error with a team photo in the past.
Hailee Stewart (Captura)
Admin5 months agoHey team, just letting know that we have seen this and we hear you! Our team are discussing how we could get this to work.
Jason O'Donnell
·5 months agoYES HEATHER!! WE have been talking about this exact thing and were about to start testing - this is a big deal. If we can get orders rolling in ASAP by having the indi images up and "stand in" team photos, that would be amazing. Increased sales for sure