What's Captura + Stripe Capital? It's a financing program designed specifically for Captura users. Think of it as flexible funding when you need it most, whether that's growing your business, hiring help, or getting through the slower months. How do you determine who qualifies for an offer? Eligibility is determined based on a combination of factors, including overall sales volume and history with Captura. Eligible US businesses will receive an email and Express Dashboard notification if they have an offer available. Do I have to pay interest? No, you’ll pay one flat fee that doesn’t change. You won’t pay any interest on top of this fee. Will applying for an offer affect my personal credit rating? Applying for financing through Stripe Capital might require a personal credit check under some circumstances, but this credit check doesn’t impact your personal credit score. If a personal credit check is required you’ll be notified during the application process. All offers are determined based on a number of factors, including order volume and your history of orders through Captura. Can I request a different offer amount? When you log into your Stripe Capital + Captura Dashboard, you can use a slider to choose a custom amount (up to the maximum offer amount). The financing fee and payment rate adjust based on the amount you choose. When do I need to pay the flat fee? You’ll automatically pay the flat fee through a percentage of your sales until the total amount financed is repaid. The fee isn’t charged up-front. How does payment work? Payment is collected automatically through a percentage of your [Platform Name] sales as they’re processed which means you pay down more when business is busy and less if things slow down. As long as you meet your minimum payment requirement, what you pay each day adjusts to your sales. What’s a minimum payment? For loans, a minimum payment is the minimum amount that you’re expected to repay every payment period. That period will be determined during underwriting and based on the total term of your loan offer. If your automatic payments don’t meet this minimum, you’ll be required to pay the remaining amount at the end of the period. You can view your minimum payment amount in the Dashboard or in your loan agreement. How do I make my minimum payment? If your payments deducted from sales cover the minimum payment requirement for payment period, no action will be taken. If you’ve not met the minimum payment amount by the end of the payment period, for loans, Stripe will automatically debit your bank account or account balance the balance needed to meet your minimum payment. There’s no action needed on your part. After I accept an offer, how quickly will I get my funds? If your application is approved, you’ll see the funds in your bank account typically in as soon as 2 business days. To make sure that funds are disbursed successfully, you must set a valid bank account as your primary payout method. Can I have my Capital funds paid out to a card? We currently don’t support disbursal of funds to a card. To make sure that funds are disbursed successfully, you must set a valid bank account as your primary payout method. What happens when my offer expires? Each offer is available for 30 days. After that point, your business will automatically be re-evaluated to see if you’re eligible for an additional offer. Can I repay my financing early? Yes, you can make additional payments or pay the total amount financed in full at any point by clicking the ‘Make Payment’ button in your Dashboard. There are no additional fees for early payment. Will repaying early qualify me for a new offer? After you repay the total amount financed, we’ll automatically evaluate you for a new offer. Repaying early doesn’t automatically qualify you for a new offer. How should I report these funds on my taxes? Tax reporting is often dependent on your specific situation, so we encourage you to talk with a tax advisor to ensure appropriate accounting. In general, Stripe Capital funds wouldn’t be considered taxable income at the time of receipt, and the amounts withheld to satisfy your obligations aren’t tax deductible. Who can I contact to learn more about the Stripe Capital program? If you have additional questions about how our financing program through Stripe Capital works, you can contact our partners at capital+support@stripe.com . For additional questions not listed on here, please contact capital+support@stripe.com .
Victoria Mossbarger
Meg Heyden (Captura)Admin
Christine Narciso
